Frequently Asked Questions

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Generally speaking, each course covers an overview of the topic, detailed explanation of relevant equipment, safe operating practices, common hazards to avoid, and hazard control measures.

Trainees go at their own pace, but in general each class (including the exam) takes anywhere from 2 to 2.5 hours. We recommend planning for two or more so you don’t end up rushing through the exam.

All Hard Hat Training online courses were designed to adhere to OSHA and ANSI training requirements. But it is important to understand that by OSHA-aligned, we mean it follows best practices and safety principles put forth by OSHA. In an online format, it is not possible to cover every code for every situation or hazard across every industry. For this reason, our safety training solutions are tools to further knowledge and help employers train and/or certify their crew.

However, just because a course or program is OSHA-aligned does not necessarily mean a company will be aligned or avoid citations if OSHA were to audit them. There is much more that goes into collective company alignment with OSHA. For example, workers need to be observed applying what they learned in the classroom in the field. This observation/practical exam should be done by trainers, supervisors, or other designated competent persons. Whether you use our training kits or online courses, we provide guides to help employers do this.

Other steps for ultimate alignment may include but are not limited to addressing with your crew any gaps in the training or additional hazards specific to your work situation; creating, training on, and enforcing written safety programs (also known as plans or procedures); and performing regular inspections and risk assessments.

Yes, Hard Hat Training online courses incorporate the latest OSHA standards. As standards change, we make changes to the courses.

Each safety training kit differs slightly. Generally speaking, they consist of (but are not limited to) the following materials:

• The main PowerPoint presentation
• A quick-reference guide
• Pertinent requirements and regulations
• Written exams with answer keys
• A Practical evaluation checklist
• Pre-shift inspection booklets
• Classroom forms for proper recordkeeping
• Safe operation posters
• Full-sized certificates and wallet card templates

All our courses are built and updated by our experts using OSHA and ANSI guidelines. This means they follow the best practices and safety principles put forth by OSHA and other regulatory or safety bodies.

Take note that it is not possible to cover every code for every situation or hazard across every industry. Our online courses are merely tools trainers and employers can use to increase their knowledge and more effectively train and/or certify their crew.

Remember, just because a course or program is OSHA-aligned does not necessarily mean a company as a whole will be aligned or avoid citation if they were to be audited by OSHA. There is so much more that goes into collective company alignment with OSHA. For example, employees must be observed applying in the field what they learned in the classroom. This observation or evaluation should be done by trainers, supervisors, or other designated competent persons. For ultimate alignment, trainers or employers should be completing tasks such as:

• Addressing any gaps in the training with your crew
• Discussing work-specific hazards
• Addressing safety principles specific to your work situation
• Creating and enforcing written safety programs
• Providing training
• Performing regular inspections and risk assessments.

A full-sized certificate and wallet card template are included in your kit. Simply fill out your employees’ names and print for your record-keeping needs. These can be customized with your company name, logo, etc. That being said, you cannot alter the certificate to reflect a course topic other than the one covered in the kit and accordingly noted on the certificate.

Our kits are completely reusable for as long as you wish to use them, unless there is a change in the requirements. In general, certificates have an expiration date set for two years from the date training is completed. There are some exceptions to this (e.g., blood-borne pathogens, among others). Keep track of these expiration dates and retrain as needed.

Learners go at their own pace, but the online trainer training courses typically take about three hours to complete. Quiz questions along the way prepare learners for the written exam at the end.

Once you have completed the course and passed the exam, you will have immediate electronic access to your test, a full-sized certificate, and a checklist you can use for the practical hands-on portion of the training. Simply print the certificate off for your recordkeeping needs.

You also get access to our training kit, which gives you everything you need to put training classes on as often as needed. These materials are reusable and customizable.

Every course varies slightly, but generally speaking, each heavy machinery course covers the following:

• Overview of the course/introduction to the equipment
• Anatomy, including pre-shift inspections
• Stability principles
• Common hazards and how to eliminate or mitigate them
• Accident profiles
• Safe operations
• Rigging and hand signals (for crane courses only)

Our awareness courses generally cover these topics:

• Overview of the course/Introduction to the hazard
• Controls
• Safe operations
• Accident Profiles

Remember, just because a course or program is OSHA-aligned does not necessarily mean a company as a whole will be aligned or avoid citation if they were to be audited by OSHA. There is so much more that goes into collective company alignment with OSHA. For example, employees must be observed applying in the field what they learned in the classroom. This observation or evaluation should be done by trainers, supervisors, or other designated competent persons. For ultimate alignment, trainers or employers should be completing tasks such as:

• Addressing any gaps in the training with your crew
• Discussing work–specific hazards
• Addressing safety principles specific to your work situation
• Creating and enforcing written safety programs
• Providing training
• Performing regular inspections and risk assessments.

There is a lot of confusion among operators and even employers about what it means to be certified or qualified. Simply put: no, a course does not certify anyone, only an employer does. It is the employer’s responsibility to make sure an employee is properly trained. That means it is also their responsibility to say when the employee is “certified,” “qualified,” or “competent.” Our eLearning courses are just tools that help them in doing so.